Layby Terms & Conditions

Mooloolaba Music Centre offers Layby to online Customers

• Minimum Value - Lay-by is available on purchases of $100 or more

• Deposit - A 20% deposit is required for each new lay-by

• Term – Lay-by is available on a 8 week term and must be paid in full and collected by the finalisation date.

• Payments – Payments can either be made instore, online by direct deposit, or over the phone. 

• Termination & Fees – Failure to finalise the payment in full by due date will automatically cause termination of layby & incur non refundable restocking fee of 20% of the item sale price (ie initial deposit will be forfeited).

Frequently asked questions about Laybys

Q  How many payments can I make?

A  You can pay as many payments as you like.

Q  What if the 8 weeks is up and I still owe money?

A  Please call or email us and ask for an extension, we won't bite.

Q  How do I check my Layby balance?

A  You can call the shop and simply give us your name and we can tell you over the phone or email us to request the balance.

Q  Do you send a reminder to tell me the Layby is overdue?

A  Yes. When the Layby is past the due date you will receive a txt or call reminding you . Again please contact us and we will help.

Q  How can I make payments?

A  We supply you with our Bank details to make payments via direct deposit, otherwise payment is accepted over the phone or in person, in store.

Q  What does Termination of the Layby mean?

A  This means that the Layby is cancelled and the item is returned to the sales floor. We retain the initial 20% deposit as a restocking fee and the remaining money becomes a shop credit for you to put towards your next purchase.

Have more questions, then ask us here!